Privacy Policy

Effective Date: June 15, 2026 | Last Updated: June 15, 2026

This website is operated by UAI HQ (“we”, “us”, “our”) and is accessible at jusherba.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our website.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Full name
  • Shipping address (including state and postcode)
  • Phone number
  • Email address (if provided)
  • Payment details (processed securely via third-party payment processors)
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

The information collected is used for the following purposes:

  • Processing and fulfilling your orders
  • Contacting you regarding order status or enquiries
  • Improving user experience on our website
  • Sending promotional communications (with your consent)
  • Complying with applicable legal and regulatory requirements

3. Cookies & Tracking Technologies

Our website uses third-party tracking technologies, including:

  • Meta Pixel (Facebook Pixel) — Used to measure the effectiveness of our advertising on Facebook and Instagram, and to serve more relevant ads to users.
  • Google Analytics & Google Ads Tracking — Used to understand how users interact with our website and to optimise our marketing campaigns.
  • Session & Functional Cookies — Used to ensure the website operates correctly during your browsing session.

Data collected by these third parties is subject to their respective privacy policies. You may control cookie settings through your browser, or use the ad preference tools provided by Google and Meta.

4. Sharing of Information with Third Parties

We do not sell, rent, or share your personal information with third parties without your consent, except in the following situations:

  • Logistics and courier partners for the purpose of processing your delivery
  • Payment processors that handle your transaction securely
  • When required by law or directed by a relevant authority

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw marketing consent at any time
  • Request deletion of your data (subject to legal requirements)

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes stated in this policy or as required by applicable Malaysian law.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Company: UAI HQ
  • Website: jusherba.com
  • Email: admin@jusherba.com]
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